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Due to a scheduled GPL maintenance, GPL prepaid transactions through MMG will be unavailable on Saturday, Jan 6th from 10:00hrs to 11:00hrs.
We apologies for the inconvenience caused.

Digicel Top Up – FAQs

What is MMG?

Mobile Money Guyana (MMG) is a convenient mobile payment service in Guyana that allows users to perform various transactions such as bill payments, money transfers, and top-ups using their mobile phone

Can I top up my Digicel account using MMG?

Yes, MMG allows you to easily top up your Digicel mobile phone with credit.

How do I top up my Digicel account using the MMG app?

Step 1: Log in to the MMG app.
Step 2: Select the “Top Up” option.
Step 3: Enter the Digicel number you want to top up.
Step 4: Choose the amount you wish to add & confirm.

What are the minimum and maximum top-up amounts for Digicel using MMG?

The minimum is GYD $220 and maximum top-up amount is GYD $5,000.

Are there any fees for topping up Digicel using MMG?

No, there are no fees for topping up your Digicel number using MMG.

How long does it take for the top-up to reflect on my Digicel account?

The top-up will be processed instantly. If it doesn’t reflect within a few minutes, check your MMG and Digicel accounts or contact customer support.

Can I top up someone else’s Digicel number using MMG?

Yes, you can enter any Digicel number you wish to top up, including numbers other than your own.

How do I confirm my transaction was successful?

After completing a top-up, you will receive a confirmation SMS from MMG and Digicel.

What should I do if my top-up fails, or I don’t receive the credit?

If your top-up fails, contact MMG support on 0664/222-0664 with details of the transaction.

Can I also top up my Digicel number at an MMG agent?

Yes, definitely! You can visit any MMG agent near you to top up your Digicel number.

Can I register for an MMG account even though I am a Digicel customer?

Great news! Anyone on any network (One Communications, ENet or Digicel) can register for MMG to live life easy!